How do I request a refund?

How you request a refund depends on where you subscribed.

App Store (Apple)

Apple handles refunds for App Store purchases, so we can’t issue them. Request a refund from Apple here:

If you do not see Pingo in your iPhone or iPad subscription settings, you probably subscribed through Link. Follow the steps below instead.

Google Play or Link

Email support@pingo.ai and let us know you’d like a refund. We’ll review your request and reply by email. If we refund you, your subscription ends too.